Shipping Policy

[SHIPPING TIME] 

 

Once your order has been processed, the average transit times are as follows. 

 

UK: 2 - 3 business days 

Europe: 3 - 8 business days 

USA: 5 - 10 business days 

Other: 5 - 10 business days 

 

[PROCESSING TIME] 

 

The order processing time might take up to 1- 2 business days. Processing includes checking and packing.  

 

If you place your order after 12:00 pm UK Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week. 

 

We proudly offer worldwide shipping via! Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 2 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.

Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@Allfestivals.com if you believe you have provided an incorrect shipping address.

Returns:

By placing an order on Top Trend Store, you are responsible for the cost of return shipping back to Top Trend Store. Please refer to our Refund Policy for further information on how to make a return.

Lost/Stolen Packages:

Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at support@Allfestivals.com.

 

Based on 199 reviews
99%
(197)
1%
(2)
0%
(0)
0%
(0)
0%
(0)
Perfect

Beautiful candle with beautiful packaging, and amazing scent! Would definitely buy again!!!!

Great

Very cute! Bought it for my friend as a gift!

Lovely candle, burns evenly, and the design is stunning!

It's a gift for my grandma and she likes it, very glad!

Beautiful candle with an amazing scent!

Good Overall

Looks too pretty to burn! Love it! 😍🕯️

Gorgeous candles! Smell divine and so romantic!

Handmade tulip candles they are beautiful just the right gifts for my friends

I am going to give them as gifts as i really don’t like candles but they are beautiful and something different for my gifts

Item exactly as described and delivered early. Thank you very much

Great product.Very well made.Will buy again.

Excellent item

Excellent item

Thank you

Item as described: I can recommend the seller

Good product arrived will packaged good price.

Perfect 😁 thanks muchly 👍👍👍👍👍👍

Thank you for bringing more joy to our birthday!

Thank you for bringing more joy to our birthday!

These candles are absolutely adorable! My grandma loved them so much, and they made her birthday party extra special and joyful!

Lovely Candles

I absolutely love this candle! I bought it in three different colors, and each one has a unique scent. I’ll definitely be purchasing more!

Festive and beautiful! Great holiday decor!